We have recently made some updates to Dragons of Atlantis that we believe resolved this issue. If you are still experiencing this issue, please try the following steps to ensure you are using the latest version of the game files:
1. Refresh the webpage using Ctrl-F5
2. Log in and out of Facebook
3. Clear your browser cache. (click here to learn how, http://www.wikihow.com/Clear-Your-Browser's-Cache
If things do not improve, please reply to this message with the following in order to help us root out this particularly troublesome issue:
- Your realm, player name, and city name where the error occurred
- The date, time, and your time zone when the error occurred
- What exactly is not working or was lost
- A short list of any actions you took a few minutes before the issue occurred
- A screenshot of the issue, if possible
Please list anything you can think of no matter how seemingly insignificant, and please be as specific as possible!
We apologize for any inconvenience you may have encountered and thank you for your patience and understanding in this matter.