Help please

[arse]

Ya I'm a little disappointed I spent what money I did to complete this challenge, so very glad I didn't spend more, I think its going to be a loooooooooooong time before I do that again for a challenge, so sad as the challenges were making the game so much more interesting. I wonder if they are running a day behind or something, I though a couple of hours it would all be fixed or we would get a response or some form of contact information based on this issue, but not one word has been spoken on KABAMs side to explain what is going on, I would have felt a little less cheated if I knew they were even taking this matter seriously but where is the customer support on this matter?! Which leads me to the biggest issue at stake. If your going to run a business, any business, and you neglect customer support and a clear line of communication you are generally doomed to failure. Sure the new perks will generate a lot of interest but when ppl look into investing money and discover that they will be generally ignored for hours without so much as, "We are deeply sorry for this inconvenience, we are working on resolving this problem and ask for your continued patience on this matter. We highly value those players who invest money into this game and support our efforts and we are doing everything we can to solve these issues in the most timely matter possible. Thank you for your continued patronage, we here at Kabam realize that without the support of our valued players we would not be where we are today. We ask that you please continue to be patient." Or something along those lines would have been nice.

It's more about the fact that Kabam has claimed to have given out the prizes already- not to mention the fact that they already have a NEW challenge out! Some people trained upwards of 120k Sand Striders... So based on all of this, and the fact that a lot of us have the proof that we trained the troops (screenshots, some uploaded to threads the day the challenge was announced) ... the rewards have NOT been given out to everyone who EARNED them.

[Kenny Bowyer]

It's more about the fact that Kabam has claimed to have given out the prizes already- not to mention the fact that they already have a NEW challenge out! Some people trained upwards of 120k Sand Striders... So based on all of this, and the fact that a lot of us have the proof that we trained the troops (screenshots, some uploaded to threads the day the challenge was announced) ... the rewards have NOT been given out to everyone who EARNED them.

They haven't claimed to have given them out. They're just late as usual.

[arse]

http://kabam.force.com/PKB/articles/...en_US&game=All

[allia]

its the next day i trained 50k and still nothing

[arse]

I'd like to think that a screw-up as big as this will yield additional rewards for making us wait... It has happened in the past. What ticks me off is that they haven't given us these rewards (and other past events) yet, but they are quick to put up another challenge, Collecting Anthropus Talismans.

[RememberDeath]

http://kabam.force.com/PKB/articles/...en_US&game=All


still have yet to receive my chronos bag, and boxes.
MagicalMe @ Jasper.