Kabam ID

[Bradders4681]

I have recently changed my email and need to update it in through apple. Only problem is if I do this, I cant update on kabam. This means I cannot purchase anything from the store as the game no longer recognises my email and password. Is there anyway of changing the details with Kabam so that it corresponds with apple?

[runey71]

I have recently changed my email and need to update it in through apple. Only problem is if I do this, I cant update on kabam. This means I cannot purchase anything from the store as the game no longer recognises my email and password. Is there anyway of changing the details with Kabam so that it corresponds with apple?

Your kabamid and appleid do not need to match. Mine dont. When making purchases within the game your appleid is used. The kabamid only save game data and is not used for purchasing.

[Bradders4681]

My drama is though that it will not let me purchase any gems. It says account not recognised.

[Riccardo Kabam]

I have recently changed my email and need to update it in through apple. Only problem is if I do this, I cant update on kabam. This means I cannot purchase anything from the store as the game no longer recognises my email and password. Is there anyway of changing the details with Kabam so that it corresponds with apple?

Hi Bradders4681,
I suggest you to contact players support for individual assistance please click here