In Defense of Kabam

[Noob_5898L6D]

Amidst a whirlwind of accusations, Kabam is facing a "make-me or break-me" stage of its growth.

Long story short, KoC caught on like wildfire in the Facebook community (as the producers had ingeniously intended). An initial consequence of this so-coined "gamer influx" is the necessity to draw in financial support to buttress the overhead costs associated with operations. Plain & simple: GAMES NEED MONEY TO RUN & more importantly, to be continuously maintained, to be constantly staffed by support specialists, & the list goes on- rent, game developers, licensing, legal fees, etc. Unfortunately, these marketing dollars are not enough, singly, to carry the weight burdened by Kabam's finances.

So, as logic follows, the gamer his/herself becomes the next so-called "target" of the "financial predators". Pause. Allow me to shed some light by proposing this intellectual quandary: "Would you spend all of your money on giving complete strangers a free game to play for life?".

Kabam has selflessly delivered what I can honestly attest is THE BEST interactive, online war-game ever created. After blindly accepting this app (coming from a die-hard gamer in the art of Call of Duty, Modern Warfare & the like), I had no earthly idea of what was in store for me. Credit where credit is due: KoC has blessed me with lifelong friends by allotting the world this unique experience- an experience that not only fosters intimate senses of kinship, but fuels with equal fervor the desire to virtually "end the lives" of your enemies. Undoubtedly, KoC transcends the stereotypical & historically plaguing boundaries posed by virtual game play.

Now, for the denouement.

I am forced to conclude my brief as I am bordering verbosity. The point I am stressing, in layman's terms, is that Kabam needs our support too. By purchasing gems & by contributing through participation, Kabam will set sail to face all odds favorably, ensuring our continued access & our complete satisfaction with the quality of their service. Kabam has an impeccable service record. You bought an item. It disappears. They replace it. You have a technical issue. You write them. Its addressed & solved. You buy gems. You get bonuses that increase player strengths/status as a result. You consequently kick more ---. You may, in fact, get bonus gems for buying gems in the first place or even free gems when you never bought any at all and not to mention, you can get gems for going to advertisers pages and selecting free offers, only to find out, to your astonishment upon login, that you just won more gems in a domain-wide "give-a-way" which total more than your initial gem expense that in reality cost you nothing! Keeping it real, some offers are really cheap & cost near to nothing, also well worth the gem-dollar exchange ratio.

*The preceding run-on was sentence was used in order to emphasize the incoherent & blatantly uninformed mentality of the disgruntled masses.

Reality check. Nothing in life is free.

[Meryl Davids]

.

Kabam will set sail to face all odds favorably, ensuring our continued access & our complete satisfaction with the quality of their service. Kabam has an impeccable service record. You bought an item. It disappears. They replace it. You have a technical issue. You write them. Its addressed & solved. You buy gems. You get bonuses that increase player strengths/status as a result. You consequently kick more ---. You may, in fact, get bonus gems for buying gems in the first place or even free gems when you never bought any at all and not to mention, you can get gems for going to advertisers pages and selecting free offers, only to find out, to your astonishment upon login, that you just won more gems in a domain-wide "give-a-way" which total more than your initial gem expense that in reality cost you nothing! Keeping it real, some offers are really cheap & cost near to nothing, also well worth the gem-dollar exchange ratio.

*The preceding run-on was sentence was used in order to emphasize the incoherent & blatantly uninformed mentality of the disgruntled masses.

Reality check. Nothing in life is free.

Hmm let's see about that kabam doesn't reply to the majority of complaints and closes tickets without doing anything. Kabam refuse to return troops lost to failures in the game program, items disapear tough, gems disapear tough, other than tournies I've never won any gems for anything . food disapears due to a kabam bot and makes raiding troops desert first thereby stopping any chance of recovering the food levels tough, the external bot captcha stops you playing because you use the inbuilt raid system, tough. Kambam has an awful service record, it doesn't comply by it's own "illegal" terms of service, it is clear you are either a kabam employee or live in an alternate universe, kabam deserve all the negative criticism they get, obviously positive criticism is less likely to be posted here so I will post some, the chat function is good.

['Preet]

Hmm let's see about that kabam doesn't reply to the majority of complaints and closes tickets without doing anything. Kabam refuse to return troops lost to failures in the game program, items disapear tough, gems disapear tough, other than tournies I've never won any gems for anything . food disapears due to a kabam bot and makes raiding troops desert first thereby stopping any chance of recovering the food levels tough, the external bot captcha stops you playing because you use the inbuilt raid system, tough. Kambam has an awful service record, it doesn't comply by it's own "illegal" terms of service, it is clear you are either a kabam employee or live in an alternate universe, kabam deserve all the negative criticism they get, obviously positive criticism is less likely to be posted here so I will post some, the chat function is good.

which chat, i have never been able to chat with anyone in global because of the alliance spams

[Meryl Davids]

which chat, i have never been able to chat with anyone in global because of the alliance spams

ally chat the one that matters, i've never been a fan of global anyway, and I agree the the adverts for alliances are a pain and to be honest I've never joined a single one begging for members.

[mkdil]

amidst a whirlwind of accusations, kabam is facing a "make-me or break-me" stage of its growth.

Long story short, koc caught on like wildfire in the facebook community (as the producers had ingeniously intended). An initial consequence of this so-coined "gamer influx" is the necessity to draw in financial support to buttress the overhead costs associated with operations. Plain & simple: Games need money to run & more importantly, to be continuously maintained, to be constantly staffed by support specialists, & the list goes on- rent, game developers, licensing, legal fees, etc. Unfortunately, these marketing dollars are not enough, singly, to carry the weight burdened by kabam's finances.

So, as logic follows, the gamer his/herself becomes the next so-called "target" of the "financial predators". Pause. Allow me to shed some light by proposing this intellectual quandary: "would you spend all of your money on giving complete strangers a free game to play for life?".

Kabam has selflessly delivered what i can honestly attest is the best interactive, online war-game ever created. After blindly accepting this app (coming from a die-hard gamer in the art of call of duty, modern warfare & the like), i had no earthly idea of what was in store for me. Credit where credit is due: Koc has blessed me with lifelong friends by allotting the world this unique experience- an experience that not only fosters intimate senses of kinship, but fuels with equal fervor the desire to virtually "end the lives" of your enemies. Undoubtedly, koc transcends the stereotypical & historically plaguing boundaries posed by virtual game play.

Now, for the denouement.

I am forced to conclude my brief as i am bordering verbosity. The point i am stressing, in layman's terms, is that kabam needs our support too. By purchasing gems & by contributing through participation, kabam will set sail to face all odds favorably, ensuring our continued access & our complete satisfaction with the quality of their service. Kabam has an impeccable service record. You bought an item. It disappears. They replace it. You have a technical issue. You write them. Its addressed & solved. You buy gems. You get bonuses that increase player strengths/status as a result. You consequently kick more ---. You may, in fact, get bonus gems for buying gems in the first place or even free gems when you never bought any at all and not to mention, you can get gems for going to advertisers pages and selecting free offers, only to find out, to your astonishment upon login, that you just won more gems in a domain-wide "give-a-way" which total more than your initial gem expense that in reality cost you nothing! Keeping it real, some offers are really cheap & cost near to nothing, also well worth the gem-dollar exchange ratio.

*the preceding run-on was sentence was used in order to emphasize the incoherent & blatantly uninformed mentality of the disgruntled masses.

Reality check. Nothing in life is free.

nob head!!!!

[_______]

Hmm let's see about that kabam doesn't reply to the majority of complaints and closes tickets without doing anything. Kabam refuse to return troops lost to failures in the game program, items disapear tough, gems disapear tough, other than tournies I've never won any gems for anything . food disapears due to a kabam bot and makes raiding troops desert first thereby stopping any chance of recovering the food levels tough, the external bot captcha stops you playing because you use the inbuilt raid system, tough. Kambam has an awful service record, it doesn't comply by it's own "illegal" terms of service, it is clear you are either a kabam employee or live in an alternate universe, kabam deserve all the negative criticism they get, obviously positive criticism is less likely to be posted here so I will post some, the chat function is good.

lmao whats the count up to now???? 439 ppl u accused of being kascam employees????? lol IDIOT

[Tripper250]

well not that i am a completly satisfied player of the game i must agree with Noob_5898L6D on some of his points. Every ticket I have submitted to Kabam has been sorted in a timely manner, I have made life time friends from around the world. i have enjoyed kicking and getting my arse kicked from time to time. I am not a big buyer of Gems but have been lucky and done the Free gems so have got by. when ny domain 172 had bad issues Kabam did the right thing and gave us some very nice items to keep us happy.

The only thing i have a moan about id the domain mergers. we were advised in the developers diary that mergers would start in Feb. It is now April and if they are having difficulties thats fine but why are they remaining silent on the matter. I know the masses will now tell me they are not going to happen that they are about to leave FB or hey are about to fold...

As Noob_5898L6D said this is a FREE game. you do not have to buy gems. they supplied the throne room to compensate for that and yes i know the masses do not like it but you will find the MASSES are the gem buyers who do not want the likes of me competing with them

Keep up the good work Kabam but please please break your silence on the domain mergers

Tripps

[humveetech]

Geez, last time I said something nice about KABAM/KOC, I got branded as a troll or CEO. But still no repsonse on my dead troops either! But oh well, didnt think they would give me back my dead troops anyway. so be it, I had a few bucks that I was going to dump in this game for the sweet large gem packages they had but it aint going happen now. I'll use it to buy the Battlefield 3 exspansion pack when it comes out & slowly move to it full time. Oh well, was fun while it lasted

[Noob_5898L6D]

As our contributing senior member illustrated, Meryl Davids has some blatantly apparent performance issues. I find it ironic to note, in writing at least, your open disdain for KoC, yet you continue to read the forum posts, engage in debate, play the game, & even complimented its chat structure! A bizarre approach to making a point. However, you do bring up one valuable piece of information: NO GAME IS PERFECT! There are difficulties in verifying troop stats & other statistical data prior to "disappearances" & most of the problems you mentioned were bot-related issues of which Kabam does not hold any liability- regardless, these cases are limited & out of Kabam's control.

Before I forget, I do NOT work for Kabam or any of its incorporated entities. I am a 27 year old part-time gamer, self-employed, & college educated. Setting the record straight.

I wasn't informed of any domain mergers, etc, but I can assure you that any such endeavor will take time extended well beyond any projection. If promised, the time will come. Kabam has attentively listened to its players requests ie glory, throne room, etc.

As for the last comment, I apologize for having to break this to you- your words are like wet paint, dripping from the soggy walls it rests on. If your reason for cessation is a failure to reimburse dead troops, then I can only begin to empathize with how you'll feel after am hour of online gameplay visa vi your Xbox or PS3.

LOL

[Dogfaced God]

I think that the majority of us (or at least those that take the time to stop and think) understand that Kabam is, first and foremost, a business, and thus they're looking to make money off of their product. No one takes issue with that. Obviously, if you're gonna release a free-to-play game, you've got to make the money somehow, and Kabam is hardly the first company to use the micro-transaction model.

No, the issue here is that Kabam envisions all these big sweeping changes, and then fails horribly in implementing them, stumbling all over themselves and hurting us, the consumers. There have been very few major updates that have been introduced in recent memory that haven't either caused something to break or been utterly broken themselves. Gone are the days when the community managers actually took the time to interact with us (granted, I would be hesitant to dip my toe into the shark tank this forum has become, too, but they're the ones ultimately responsible for the current state of affairs with the bungling and mismanagement, so they need to be willing to take their lumps and do their damn jobs), and the customer service? What customer service? I want to know the name of your service rep, because that person must be the only competent worker on the staff. Finally, removing the item degrading when you fail an enhancement in the TR is the only thing in many, MANY months that Kabam has listened to us about and actually done something about.

I'm not gonna throw around the tired old accusation that if you defend anything about Kabam that you must be on their payroll, because Kabam doesn't get EVERYTHING wrong, and some of the time, the stuff that they DO get wrong isn't half as bad as people here make it out to be. However, the degree to which you're defending them is patently ridiculous, and it flies in the face of an entire mountain range of years of documented evidence that showcases how inept Kabam has been in handling this game.