Stephanie.......
The link you provide in your post above is for the "Official Suggestions List" is it not?
When you follow that link at the top of the page it states
"Kingdoms of Camelot: Suggestions"
"How can we improve Kingdoms of Camelot?"
Now i voted for the suggestion posted "Fix the current glitches and bugs before you introduce new crap = most of the new stuff is unwanted and not needed" Which i think everyone who plays the game will agree should be up there as a priority as well as domain mergers to keep things active. Imagine how not surprised i was to get this in my inbox regarding that "Suggestion" for improvement.
Customer Feedback for Kingdoms of Camelot
kofc.uservoice.com
Conversation_24 Status update
An idea you voted for has been closed!
2 votes have been returned to you Go spend your votes on more ideas...
9
votes
declined
+2 votes
Fix the current glitches and bugs before you introduce new crap = most of the new stuff is unwanted and not needed
(No Status) → Declined
I am declining this not because we are not going to fix bugs, but because I want to keep the board focused on new feature suggestions. The team is constantly working to improve game stability and we will continue to fix bugs while pushing new content. If you are experiencing issues with the game, please contact our customer support department here:
http://kabam.custhelp.com/app/home/p/31
Kingdoms of Camelot
Kingdoms of Camelot
How can we improve Kingdoms of Camelot?, Kingdoms of Camelot
Now given that the link provided is for us customers to provide "Suggestion" to ""Improve" your game then why the hell do you decide to remove the above mentioned suggestion? Seriously why? Is it not correct that the game glitches and bugs need to be fixed like yesterday? I mean jeez i know of issues that have been going on for over 12 months now and have yet to be fixed. Have you not realized yet that every new addition creates more and more errors? Shouldnt you be fixing the existing errors before creating new ones....... Also if you wanted the page to be about new features then you should have specified that in the description. I mean you asked for ways to improve the game not "New Features". Personally i think a lot of people would prefer to have the errors reduced in the game before adding any "New features"
You even state in your post here
"I have been going through the suggestion thread lately and I noticed that a lot of threads with great suggestions are getting lost because they get buried over time. To help bring more visibility to your feedback I am asking that you add your suggestions to our suggestions page which is linked below. The new tool allows players to easily search suggestions, so we don't get any repeats. The best part is that if your feature improvement has already been suggested, you can vote on it and bring more visibility to the idea. I have added a few suggestions to get the party started (yes I included domain merges ), but I encourage everyone to add their own! "
Now where do you state that this is for New Features only???? You dont....... So please dont remove suggestions that are fair suggestions on how to improve the game..... Is it a case of "out of sight out of mind"
Also in your reason for declining this suggestion you state " If you are experiencing issues with the game, please contact our customer support department here: http://kabam.custhelp.com/app/home/p/31"
Have you ever tried to get an issue resolved with one of your support team? I can count on 1 hand the amount of times in the last 18 months i have had an issue resolved by these people. The rest of the time its blame facebook, blame third party add-ons, ask for screenshots etc. Its a joke, seriously people are posting suggestions to improve the game and one of those suggestion is "FIX THE ISSUES YOU CURRENTLY HAVE"
Personally i think by declining that solution it is another way to bury your head in the sand about the issues the game has as you know as well as I that eventually the votes on that would be up there with the domain merge suggestion, and lets face it we know you cant fix things unless they effect your income as a company.
Kabam is becoming more and more of a joke everyday with bs like this...........
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