As many of you know, today we released the widely anticipated Lair of Draconis on to production. Prior to this release we had a short period of open testing in which we conducted stress testing on the dungeon. At the time of release, we had not experienced any large blocking issues with the feature.
Unfortunately, testing cannot always anticipate and recreate the variables that occur on production. When we released Lair of Draconis today, it became clear that it was not as ready as it should be. We apologize for the less than stellar experience that many of you had in your first runs.
We have removed the Draconis Key from the Mystery Box store, and it will be put through more rigorous testing next week until we work out the bugs that became apparent today. For those of you who won keys, we will be granting Lair of Draconis keys to your account once the dungeon returns to production.
If you have any questions or concerns regarding an LoD purchase, please feel free to contact our support staff. If you would like to provide feedback or bug reports on what you experienced today, please do so in the existing feedback threads. We would like to thank all of you for your patience as we continue to work to provide you with the awesome gaming experience that you deserve.
Thank you all so much for your patience. The team is continuing to work on Lair in dedication to making sure it's quality. We released a patch today but we are not done with lair. If you have a Lair of Draconis Key, we advise you do not use it until we announce we are done with the dungeon. This will ensure that you have the best experience with the dungeon. Thank you all very much.