ok, today I bought a ridiculous amount of those storm is brewing chests, of course hoping to get the 3rd city deed. the rewards were not bad overall... one of the rewards received in that chest, was another chest that said I had won a level 215 hero. I went and upgraded my great hall to level 10 before opening this chest...... and it was a gollum's chance token! so what gives?
I refreshed and restarted my device (iphone4s), still no item..
I submitted a report to kabam, here is the reply:Hello ,
Thanks for writing in. During these promotions, not all Chests are winners. Most will contain items but only a few will contain a 215 Hero Upgrade item.
Thank you for playing The Hobbit: Kingdoms of Middle-earth!
The Hobbit: Kingdoms of Middle-earth Support
so the way i read this is that I have a remote chance of winning a chest out of another chest, that in turn might give me a chance to win the item it claims to contain. I apologize that i do not recall the name of the chest. but it did say clearly when I "peeked in the box" that it would upgrade my hero to level 215.
my username is entoptic and I am on Eladriel5
I would greatly appreciate your attention in this matter