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  1. #11
    I am having the same issue. And now it is not about just stuck pack dragons - it is the troops in queue AFTER the pack dragons who are also stuck. And yes, I have filed a ticket. And no, no one has contacted me regarding that ticket.

    Evangelina, Rutledge

    Quote Originally Posted by KabamModDelta View Post
    Hi everyone, if you're still having an issue with stuck Pack Dragons, please click here to submit a support ticket so someone from customer support can correct it for you.

  2. #12
    Kabam
    Join Date
    May 2012
    Posts
    365
    Quote Originally Posted by TigerLady View Post
    I am having the same issue. And now it is not about just stuck pack dragons - it is the troops in queue AFTER the pack dragons who are also stuck. And yes, I have filed a ticket. And no, no one has contacted me regarding that ticket.

    Evangelina, Rutledge
    Hi TigerLady, thanks for reporting this issue. I was able to speak with a customer support agent who did confirm receipt of your ticket today around 7pm PST. I believe the response time is generally within 1 business day, so you should hopefully hear something soon.

  3. #13
    So glad its not just me who's having problems with this issue, ive over 8k waiting and then 7.5k At's waiting....hurry up I need my idol pop back! tickets been sent, how long till we get a reply?

  4. #14
    Hello KabamModDelta;

    I did receive a response from Kabam CS. However, the resolution of the issue has not yet been completed. While I do appreciate the response, I will be happier once the issue is resolved fully.



    Quote Originally Posted by KabamModDelta View Post
    Hi TigerLady, thanks for reporting this issue. I was able to speak with a customer support agent who did confirm receipt of your ticket today around 7pm PST. I believe the response time is generally within 1 business day, so you should hopefully hear something soon.

  5. #15
    Junior Member
    Join Date
    Feb 2012
    Location
    Kalundborg
    Posts
    11
    I have 9000 packdragons + 30.000 other troops stuck in main city, I need my troops and the idle pop

  6. #16
    Quote Originally Posted by KabamModDelta View Post
    Hi everyone, if you're still having an issue with stuck Pack Dragons, please click here to submit a support ticket so someone from customer support can correct it for you.
    i have done so and i keep getting an email saying to look at basic troubleshooting and still nothing has happened ... please help

  7. #17
    With regards to specifically Pack Dragon Training QUEUES, please contact Player Support via this link so that they can help you sort it out: http://kabam.force.com/PKB/articles/...ns_of_Atlantis

    Thanks for your patience!

  8. #18
    Quote Originally Posted by Koalacherry View Post
    [COLOR="#FFF0F5"][SIZE=3]With regards to specifically Pack Dragon Training QUEUES, please contact Player Support via this link so that they can help you sort it out: http://kabam.force.com/PKB/articles/...ns_of_Atlantis

    Thanks for your patience![/SIZE][/COLOR]

    they haven't done anything to help the situation and this is getting very frustrating because the pack dragons are taking up 150 thousand of my idle population and they are sitting in my main city waiting to be trained

  9. #19
    UPDATE: Hi, everyone! I just wanted to let you all know that the Team has implemented a fix for the stuck Pack Dragons queues and they should be readily available for you to complete training now. If you notice any issues, please let us know. Thank you!


 
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