My troops are missing!

**ChronoX** · 08-05-2012 06:06 PM

I attacked a Cs, and when i recalled, they didn't come back to my FN! Kabam, please return my 10k troops please!!!!

**Rooster_** · 08-05-2012 07:03 PM

Originally Posted by ChronoX

I attacked a Cs, and when i recalled, they didn't come back to my FN! Kabam, please return my 10k troops please!!!!

Please check and tell us if they are in the Deploy tab. If so, they will usually unclog itself and arrive back no later than 8 hours. If it is not there, please send a Customer Support ticket.

**ChronoX** · 08-07-2012 07:33 AM

Kabam, i checked the Deploy Tab and my troops is not there. My troops are missing since friday 3, august... Name: img.jpg
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Please I NEED MY TROOPS BACK!!!!

**ChronoX** · 08-08-2012 07:47 PM

Originally Posted by Rooster_

Please check and tell us if they are in the Deploy tab. If so, they will usually unclog itself and arrive back no later than 8 hours. If it is not there, please send a Customer Support ticket.

Hi, can you help me with this problem???? I'm without my troops since last friday!!! Man, i'm so tired to wait my troops back!!

So PLEASE, fix this problem!

I sent some Images and my missing count of troops to Ruben S. is a C. support guy. i don't know if he checked it out...

Please, send me a email where i can talk to someone of customer support...

**Rooster_** · 08-08-2012 08:06 PM

Originally Posted by ChronoX

Hi, can you help me with this problem???? I'm without my troops since last friday!!! Man, i'm so tired to wait my troops back!!

So PLEASE, fix this problem!

I sent some Images and my missing count of troops to Ruben S. is a C. support guy. i don't know if he checked it out...

Please, send me a email where i can talk to someone of customer support...

I don't work for Kabam, but Vash could check on your ticket status. If you still have the battle report from August 3rd (the day you lost your troops), please send those as well. Did you have a significant drop in XP?

**ChronoX** · 08-09-2012 08:28 AM

It was not a battle, i reinforced a CS and i recalled and they didn't arrived at my first neighborhood...they lost in the way...

**Rooster_** · 08-09-2012 08:34 AM

Originally Posted by ChronoX

It was not a battle, i reinforced a CS and i recalled and they didn't arrived at my first neighborhood...they lost in the way...

Ok, have you noticed a decrease in XP? You should send in a CS ticket.

**ChronoX** · 08-09-2012 08:40 AM

yea, XP decreased..where is the CS ticket?

**Rooster_** · 08-09-2012 08:44 AM

Originally Posted by ChronoX

yea, XP decreased..where is the CS ticket?

It's on my signature. But here's the direct link to Customer Support. Write as much detail as possible, provide screenshots if you have any, and be truthful. Those are the key elements for a successful reply from what I've been through.