I have to agree with the complaints the game has been if anything barely tolerable to play at times. Dont get me wrong its a great game and when it is working it is really fun. the thing the game developers do not get is that many people do spend money to buy rubies and I am one of them, but if the game is not working properly I will NOT buy rubies. Another thing is many people just quit and stopped playing due to the play issues. If everyone stops playing no one is buying anything no matter how many discounts and sales you have. Before you come up with new troops or a new outpost please try to get the old one working first. I watched euston go from a great realm to a dead realm. It is the only one I play and when it dies I quit the game. Maybe you should open up some of the older realms and remove the players that are inactive for over a year and open it to new players? just a suggestion. the reality is that WE are the ones who buy the rubies and play the games that you make to ignore our complaints is not a good business move by any means.