Seriously Kabam, when is the filth in Global Chat going to be better policed and moderated? There are a very notable few immature morons in my "world" that push the envelope WAY too far in GC. People have been reported over, and over, and over... Only to reappear the next day and continue where they left off before they were temp-banned.
First there are the twits that abuse the (currently nearly useless) text filters using accented characters and such, which is so simple for Kabam to squash it's ridiculous... Can you not go to your filter "dictionary" and add variations of blocked words with accented vowels replacing the standard vowels? Ü instead of U? Add versions with $ instead of S?
There is also some seriously inappropriate and/or illegal stuff going on in there. A couple of the "anonymous tough guys" were in there a few days ago freely talking about raping another player, and threatening the children of another player in disturbing ways.
"it's just the Internet, nobody believes what people say on the Internet blah blah" they say. That's fine and dandy... But doesn't mean it isnt illegal to threaten people and their CHILDREN online! Apparently they were reported to Kabam who slapped their wrist with a 12 or 24 hour chat ban.... Seriously? A day with no chat for that type of behavior?
And to make it worse, the idiot's username is a very vulgar slang for genitalia. Which goes unacted upon by Kabam. And to make it even worse, this player and at least one other genital-obsessed player have won various Kabam contests, and Kabam cluelessly or carelessly sends out a GLOBAL email with these offensive names on them, congratulating them for winning the contest! I read it and was dumbfounded.
So then the whole "free speech" argument comes into play and usually gets twisted. Sure, you can say whatever you like... as long as it doesn't infringe upon anyone else's rights. But you know what? Kabam is a private entity running a private service and CAN tell you to shut your filthy trap or else get banned.
"Well just ignore them then. If you don't like it, don't read it!" Ok, that's great so I only have to see an inappropriate comment from each idiot once. Problem solved for me. Not for everyone else. Case in point, a few days back there was a young player who said, "please stop using bad words"... Much to the joy of the filth spamming morons. They fired back a salvo of spew at this poor kid, and someone quickly told him/her how to "ignore". But not until they'd been exposed to that crap.
I also wonder what Apple would think if presented with this disregard for content. I think age restrictions on the app would be the least of it.
So the bottom line comes down to you, Kabam. The Internet will always have no-life losers who find it hilarious to offend people while they hide behind their anonymity. So who do you value Kabam: A minority of filthy offensive users, or the masses of decent (or at least decent-acting) players?
What are the consequences of frequent chat abuse, and more importantly, what are the consequences of repeated, demonstrated disregard for Kabam's chat policies? How many slaps on the wrist before a player (and IP address) is banned from chat altogether? Do you really care about the environment you provide for your players, or are you too concerned with the gems these halfwits buy? How many players are turned off to Kabam games because of encounters with them? How many kids are subject to inappropriate filth because of your failure to police your corner of the internet?