Lost account? New worlds...? What happened

[Unregistered]

I logged out of one world to go to another and when I did it asked me to log in. It has never done that before. Now there are a bunch of worlds I have never seen and it restarted me in one of those new worlds. I am in kay2 right now and I was in mordred13 but mordred13 doesn't even show up on the list of worlds... What happened and how do I get my account back?

[runey71]

I logged out of one world to go to another and when I did it asked me to log in. It has never done that before. Now there are a bunch of worlds I have never seen and it restarted me in one of those new worlds. I am in kay2 right now and I was in mordred13 but mordred13 doesn't even show up on the list of worlds... What happened and how do I get my account back?

There seems to be some server problems atm. Sounds like you have a Kabam ID so you should be fine. Probably best to give kabam some time to sort everythjng put. Worst case is you may have to delete the game and reinstall. Then go through the tutorial, log back in with Kabam ID and then change back to your original world.

[Daggar]

There seems to be some server problems atm. Sounds like you have a Kabam ID so you should be fine. Probably best to give kabam some time to sort everythjng put. Worst case is you may have to delete the game and reinstall. Then go through the tutorial, log back in with Kabam ID and then change back to your original world.

Yeah lost my account aswell after spending $$$$ ......want my money back Kabam....!!!!

[Noob_58R6KJ7]

I have recently lost my account I was only a guest as my hubby used the email address is there any way of retrieving it as I have spent loads

[Unregistered]

Yeah lost my account aswell after spending $$$$ ......want my money back Kabam....!!!!

LoL same thing happened to my account oDAoSWEETYoMANo in bedivere23
I did not have my password to get back in.
I contacted kabam and after 2 days of them telling me to send password requests which my email never recieved they said my problem is being passed on to technical support. I am now in day 5 and getting constantly ignored by "the great Kabam staff" I have bought a 2nd city and spent £££ on gems so really Kabam have robbed me,
If I was to buy a PS3 game I really do not expect Activision or EA to come to my home and take it back.
I want an explanation?
I read all over the web how kabam is going up in the gaming world and is on par with zynga online games.
I am confused zynga are a well known and seem to be doing great but Kabam are a joke. Therefor I want my money's back too.

I would love to meet staff who deal with emails (Jack C)
That would be hilarious.
Rant over

[JulieKBH]

Going into Day 3 and still waiting for a response other than a generic letter about the Fatal Error that doesn't seem to go away each time I try to log in. I've refreshed, uninstalled and reinstalled repeatedly.....

***********
Game name - Millard
Domain - bors22

[Riccardo Kabam]

Thank you for your patience,
Players Support is going through tickets and tackling issues case by case as fast as they can, they will respond to you as soon as possible.

[LordMalcome]

Sorry for your troubles but I find it funny that you think Zynga has it together.

LoL same thing happened to my account oDAoSWEETYoMANo in bedivere23

I read all over the web how kabam is going up in the gaming world and is on par with zynga online games.
I am confused zynga are a well known and seem to be doing great but Kabam are a joke. Therefor I want my money's back too.

I would love to meet staff who deal with emails (Jack C)
That would be hilarious.
Rant over