Hello KCHawkeye,

The Arachnomechs Prize was only for players who spent 1500+ Gold during the event.

-K_K

Hey LoLCass,

What's your Player Name and World you play in? I'll take a look at your account and see what you qualified for.

-K_K

Hi Skonkerz,

Thanks for the note! Make sure you hard-refresh your game (close the app then reopen it) to see your 25k Arachnomechs. Let me know if you still do not see the items in your inventory...

The payout has just been completed!

What is your Player Name and World? I'll check on your payout status.

Remember, you must hard restart the app in order to see the prizes added to your...

Thanks KC!

Working on the payout as I type ;-)

-K_K

Hi Hangel!

Please accept my apologies for any inconvenience you encountered due to this. I urge you to submit a ticket to our customer support team detailing your issue. Tell them I sent you!
...

This event has indeed started. Don't worry though, you have all weekend to participate!

-K_K

Commander,

The "Win Janni's Army Event" is BACK!

DETAILS: Spend qualifying amounts of Gold in the Shop - during the Event Period - to get AMAZING prizes!

PRIZE TIERS (all prizes cumulative,...

Here Are The WINNERS and PARTICIPANTS of the Power-Killed Tournament!

Prizes will be awarded by Tuesday, February 26th!

Are YOU in the MONEY!? Top 20 (and a select other few) win GOLD!!!...

Thanks for the suggestion, youhrex. Please contact support and someone will be happy to level down your building, replace your Crystal Architecture and, most importantly, any errant Gold you spent.
...

LB,

You will be happy with the next Leaderboard update methinks. Stay tuned!

-K_K

What World do you play in? I'll find out where you rank according to our stats.

Commanders,

Are you ready to participate in Arcane Empire's FIRST EVER Cross-World Power-Killed Tournament? Janni is looking for the most Powerful (and Deadly) Commanders in Worlds 1 through 7 and...

It hasn't been made live yet - apologies for any confusion! We're working to make sure the details are easily understood and correct ;-)

Trade in Precious Stones and win 10,000 Siege Towers!



Round Tower Trade-in #1:
(Flawed Stones are available in Premium Chance - for a discounted 10 Gems/2 Tokens - and attainable by...

Hi everyone. Apologies for the recent Fatal Errors. We are investigating this issue and can really use your help!

Do you have a Kabam ID?
Have you already deleted and reinstalled the app?
When...

Please make sure your current Password doesn't contain any Special Characters (*&^%$#@! for example).

As runey71 said, please provide us with your player name and world you play in. We will also need the coordinates of the 'white square' you attacked.

Thanks,

-Kyle

There are a few potential causes for this issue with purchasing Gems, none of which we have been able to really pinpoint yet. However with your help we can try to break the bug!

Question #1: Is...

Hi CBM,

Whatever game you went through to you link your account to kabam.com will be the one you continue playing when you "log-in". Have you already tried deleting the app and then playing as...

Hello CBM,

I checked out your Crazybushmonkey account and see that you did not link that particular account to kabam.com. In order to save your progress you need to link your account which creates...

Hey there pixalot!

I have checked your records and see that you recently created a new City in a new World. Please tap on your Player Name and then on the "World" tab to switch back to your...

Hello!

How did you send the reinforcements? Through Map view or through your Rally Point? Also, sometimes the game files take a while to update. 'Refreshing' the app often remedies this delay. To...

Hello Vampire!

We are aware of and have since fixed the issue that was preventing players from claiming completed Quests. Please refresh your browser and claim the Quest as per usual if you...

Hello Vampire!

We are aware of and have since fixed the issue that was preventing players from claiming completed Quests. Please refresh your browser and claim the Quest as per usual if you...